Company: BRIGHT BRIDGE INFO TECH PRIVATE LIMITED
At Bright Bridge Infotech, we are committed to delivering a high-quality wellness and digital experience. This Cancellation & Refund Policy explains the terms that apply to all our services, digital programs, and products. By purchasing or subscribing to our offerings, you agree to the policy outlined below.
- Scope of Policy
This policy applies to:
Digital services (wellness programs, guided audio/video sessions, meditation series, online courses, etc.)
Subscriptions or memberships (if applicable)
Wellness tools or products offered directly by us or via third parties
- Cancellations
- Cancellation requests must be submitted within 24 hours of booking.
- No cancellation fees will be deducted when cancelled before 24 hours of booking.
- When cancelled after 24 hours the money will not be refunded.
- Requests cannot be accepted if the program, service, or access has already been delivered or activated.
- For subscriptions, auto-renewals must be canceled before the renewal date to avoid future charges.
- Refund Processing
If a refund request is approved, the amount will be credited to the original payment method within 7–10 business days.
Processing times may vary depending on the payment provider.
- Technical Issues
In the event of damaged links, access problems, or other technical faults, please contact our support team within 2 days of purchase.
Upon verification, we may:
- Reissue access
- Provide an alternative solution
- In rare cases, issue a refund
- Liability Limitation
Bright Bridge Infotech is not responsible for issues beyond our control, such as internet disruptions, device compatibility problems, or customer-side technical errors.
- Governing Law
This policy shall be governed by and interpreted under the laws of India. Any disputes will be subject to the jurisdiction of courts in Coimbatore, Tamil Nadu.
- Contact Us
For assistance with cancellations, refunds, or technical issues, please reach out to our support team:
- Email: admin@brightbridge.co
- Phone: 0422 297 0022